Bicycle Mechanic
Scooteretti thrives to be the very best retailer of electric bicycles and accessories in Canada. We’re looking for a dynamic and mature individual who has a passion in being the very best in everything they do. If you are creative, energetic, and possess a positive customer mindset - we want to hear from you!
Bicycle Mechanic Job Description
Service Department
- Assist in new bike builds, tune ups and repairs on customer bikes to ensure company expectation and safety standards are being met and exceeded.
- Participate in packing and shipping of online bike sales.
- Maintain a high degree of cleanliness and organization of the repair shop area.
- Update customer files in the POS system.
- Participates in offsite logistics
- Follow proper safety practices and comply with health and safety regulations.
Customer Service
- Ensure all customer service standards are being met.
- Ability to explain required bike repair or tune up needs to customers.
- Work with customers to understand their concerns and accurately diagnose issue.
- Handle any customer concerns in a professional manner.
- Answer phone and assist customers when possible or direct customer to correct team member
- Assist with customers on the sales floor when sales staff are busy.
- Be familiar with the company’s POS and online system to complete sales, returns, exchanges and online sales.
- Help maintain a positive work environment.
Your ability to adapt to various situations, environment, challenges, job duties and work schedules will be crucial to your success.
Qualifications
- One year minimum experience in bike repair and assembly
- Team player and exceptional communication and interpersonal skills
- Ability to work in a fast-paced setting
- Strong multi-tasking skills
- Great time management
- Ability to work independently
- English language (written and verbal) required
- French language considered a plus
Scooteretti is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
How To Apply
Interested candidates are invited to submit their applications, including a resume and cover letter.
Note: Scooteretti is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.